intros - a family business
25 years of product development and competent advice
As a family business based on tradition, intros stands for excellent service and high customer satisfaction. The intros team is made up of both experienced and young employees in our sales, development, service, order processing and marketing departments as well as several national and international dealers and distributors. Our work is based on medical requirements and the expectations of doctors and patients. We have always focused on high product quality, customer-oriented service and personal and competent support.
The intros field of work ...
“ ... is versatile. Shortly after entering the world of medicine, we realised that doctors did not just need simple products, but above all they also required competent advice and service. We are not typical retailers, but are first and foremost we are there for our customers. Today, intros engineers support customers from all over the world with the implementation of state-of-the-art surgical methods and laser applications. They recommend and distribute the appropriate devices while working on their own developments at the same time.”
Rainer Sauerbier,
Founder and Managing Director of intros
Why you can trust intros
“We don't just talk about quality, we have it independently audited: with a certified quality management system that fully complies with the requirements of DIN EN ISO 13485 for the development, manufacture, service and distribution of medical laser systems, as well as for education courses and advanced specialist training.”
Elmar Hahne,
Founder and Managing Director of intros
Our history
The engineers who established our family business in 1998 happened upon medical lasers by chance. They steadily acquired medical and technical expertise in laser technology, soon discovered its high potential and developed their first own medical laser. Due to the high demand, more devices, accessories and above all a competent advice service followed.
Since then, our engineers have been supporting medical professionals with the implementation of modern surgical methods and laser applications. Now, intros is one of the few German companies that not only develops medical lasers, but also attaches great importance to education courses, advanced specialist training and good service. And, to keep it that way, intros continues to pursue the same goal to this day: becoming the market leader in customer satisfaction!
